This Privacy Policy explains how me “Ilyess Mechlaoui” collect, use, store, and protect personal information when you visit www.ilyessmechlaoui.com, purchase my Products, contact me, or use my services.
I respect your privacy and aim to collect only information that is reasonably necessary for operating my Website, providing my Products and support, and fulfilling my legal and contractual obligations.
1. INFORMATION MAY BE COLLECTED
Depending on how you interact with my Website and Products, I may collect or receive:
- Name.
- Email address.
- Company or business name.
- Billing or business information.
- Information provided when contacting support.
- Technical information necessary to troubleshoot a Product.
- Information submitted through contact forms or other Website forms.
I do not request or intentionally collect payment card information through my Website.
2. PAYMENTS THROUGH PADDLE
Payments for Products are processed by Paddle.
Paddle acts as the Merchant of Record for transactions made through Paddle and processes information required to complete purchases, provide transaction support, prevent fraud, issue invoices, calculate and collect applicable taxes, and process refunds.
Paddle may collect information such as your name, email address, billing information, location, payment information, transaction information, and other information necessary to process your purchase.
For information about how Paddle processes personal data, please consult Paddle's Privacy Policy.
3. HOW PERSONAL INFORMATION IS USED
I may use personal information to:
- Process and fulfill Product purchases.
- Provide software licenses and downloads.
- Provide technical support.
- Respond to customer inquiries.
- Communicate with customers about their purchases.
- Provide Product updates and important technical information.
- Diagnose technical problems.
- Prevent fraud, abuse, unauthorized access, and unauthorized redistribution.
- Maintain and improve my Website and Products.
- Comply with applicable laws and legal obligations.
- Establish, exercise, or defend legal claims.
Where required by applicable law, I will rely on an appropriate legal basis for processing personal information.
4. PRODUCT SUPPORT
When you request technical support, you may voluntarily provide information such as:
- Your PrestaShop version.
- PHP version.
- Server information.
- Error messages.
- Screenshots.
- Configuration information.
- Relevant logs.
- Website or installation information necessary to diagnose the issue.
I use this information only to the extent reasonably necessary to provide technical assistance and troubleshoot my Products.
Please avoid sending passwords, payment card information, private keys, or other sensitive credentials through support channels unless specifically required through a secure process.
5. COOKIES AND SIMILAR TECHNOLOGIES
My Website may use cookies or similar technologies to:
- Keep the Website functioning properly.
- Remember preferences.
- Understand Website usage.
- Improve Website performance.
- Maintain security.
- Support analytics or other Website functionality.
Where required by applicable law, I will request consent before using non-essential cookies or similar technologies.
You can manage cookies through your browser settings and, where applicable, through our cookie consent mechanism.
6. ANALYTICS AND THIRD-PARTY SERVICES
I may use third-party services for purposes such as website analytics, security, hosting, email communication, customer support, or payment processing.
These providers may process personal information on our behalf or independently according to their own privacy policies and contractual obligations.
I do not sell your personal information.
7. DATA SHARING
I may share personal information with service providers where reasonably necessary to operate my business, including providers responsible for:
- Payment processing.
- Product fulfillment.
- Hosting.
- Email delivery.
- Customer support.
- Website security.
- Analytics.
- Legal or accounting services.
I may also disclose information where required by law, court order, regulatory authority, or other valid legal process.
8. INTERNATIONAL DATA TRANSFERS
Some service providers I use may process information in countries outside your country of residence.
Where applicable, I take reasonable steps to ensure that international transfers are performed in accordance with applicable data protection laws and appropriate safeguards.
9. DATA RETENTION
I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Products and support, maintaining transaction and business records, preventing fraud, resolving disputes, and complying with legal and accounting obligations.
The exact retention period may depend on the type of information and applicable legal requirements.
10. DATA SECURITY
I take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
11. YOUR PRIVACY RIGHTS
Depending on your country or region, you may have rights concerning your personal information, including:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Request restriction of certain processing.
- Object to certain processing.
- Request portability of certain information.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the appropriate data protection authority.
These rights may be subject to legal limitations and exceptions.
To exercise applicable rights, contact me using the information below.
12. CHILDREN'S PRIVACY
My Website and Products are not directed toward children.
I do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact me so that I can take appropriate action.
13. LINKS TO OTHER WEBSITES
My Website may contain links to third-party websites, services, or platforms.
I am not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
14. CHANGES TO THIS PRIVACY POLICY
I may update this Privacy Policy from time to time to reflect changes in my services, technology, business practices, or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
15. CONTACT US
Ilyess Mechlaoui
Website: www.ilyessmechlaoui.com
Email: support.ilyessmechlaoui@gmail.com